Please Note: We deliver to United Kingdom only. The postal delivery time does not include production time - personalised jewellery can take up to two weeks to produce (in most cases its usually no more than a week)
 

Delivery costs and timeframes

For In-Stock Orders:

Order Amount Delivery Cost Delivery Type Delivery Time Order Preparation Total Estimate
Any Free Royal Mail 1st Class 1-3 days 1 day 2-4 days
Optional £8 Royal Mail Special Delivery Next day
1 day 1-2 days

For Personalised/Customised Orders:

Order Amount Delivery Cost Delivery Type Delivery Time Order Preparation Total Estimate
Any Free Royal Mail 1st Class 1-3 days 5-10 days 6-12 days
Optional £8 Royal Mail Special Delivery Next day 5-10 days 5-10 days

In the event that an item is temporarily out of stock, we will contact you by e-mail to arrange another date for dispatch.

You will receive an e-mail notification of dispatch.

The items will be dispatched directly to the address specified and will require a signature.

Please check your parcel carefully before you sign for it.

If the parcel has been damaged, opened or the goods are damaged or missing, please let the Carrier know that the parcel has been tampered with.

The company does not accept any responsibility for any delays, loss or damage (whether direct or indirect) on a part of the service provider.

Delivering to an Alternative Address

We are happy to deliver to offices or alternative home addresses, but there might be a delay in processing your order if further verification is needed (we will get in touch via email if required).

As we need to be sure that it really is you wanting us to deliver to a different address we may ask you for additional information as proof of id.